22 July 2026
AI literacy, in plain English: what the Act is really asking of your people
From 2 August your people are meant to be "AI literate," and most of what gets sold under that label will teach the wrong thing: prompts and buttons. The real thing is older and simpler. A machine can write the letter, it just cannot be the one who signs it. What being AI literate actually comes down to, in plain English, no jargon anywhere.
Read Article →
15 July 2026
Custom eLearning versus off the shelf: when not to hire us
Every article on this question is written by a company that sells custom eLearning, and every one of them concludes that your situation is the special one. This one starts at the other end. The three cases where you should buy off the shelf and not call us, the single test that actually separates the two (what is the cost of the learner getting it wrong?), the exception for anyone who certifies, and the failure both options share.
Read Article →
9 July 2026
What actually happens on 2 August 2026 (and what doesn't)
The EU AI Act's enforcement architecture arrives on 2 August, the National AI Office, thirteen sectoral regulators, the penalty framework. But the high-risk rules were deferred, the literacy obligation was softened, and the countdown clock so much training was sold against has been quietly dismantled. The record corrected, and the professional accountability question that survives every amendment. Plus the announcement of what we've built on that ground.
Read Article →
8 July 2026
How do you choose a custom eLearning company? The questions that actually separate providers
The shortlist arrives and every provider on it sounds identical, custom, learner-centred, engaging. The differences are real, but proposals are optimised to win work, not to predict how it will go. Five questions that force the conversation off the pitch and onto the delivery: who actually does the design work, how the review cycle is run, what gets engineered for completion, what the price quietly omits, and where the work is directed. Plus a five-minute test that outperforms every capability deck.
Read Article →
1 July 2026
What a custom eLearning build actually looks like in 2026
You don't commission custom builds often, so when you do, you're making a six-figure decision on a process you've only seen from outside, while the market sells you a story about how fast and cheap AI has made it. AI has genuinely compressed production. It hasn't touched the parts that decide whether your programme is any good: the design judgment, getting knowledge out of your experts, the review cycle, and engineering completion. The honest shape of the work, and where the risk actually sits.
Read Article →
24 June 2026
Why your custom e-learning still has low completion rates
You paid for bespoke courses to fix the completion problem, and the dashboard still shows a strong start and a long tail of half-finished records. The cause usually isn't the learner or the platform. It's a set of decisions made at the design stage, before the first module is built: module length, a reason to return, where assessment lives, engineered relevance, and who owns completion. The build-time choices that decide whether a custom programme gets finished.
Read Article →
17 June 2026
The finance CPD completion rate you chase every year is a design problem in disguise
The completion statistics that frighten finance education teams come from optional, consumer learning. Regulated finance CPD is mandatory, the regulator has already solved the motivation problem. So a programme that still only hits its target through constant administrator follow-up doesn't have a learner problem. It has a design problem. What self-sustaining completion is actually built from.
Read Article →
10 June 2026
The AI Act's high-risk rules just slipped sixteen months. The good certification bodies won't slow down.
The EU has provisionally delayed the AI Act's high-risk rules to December 2027. But the delay is narrower than the headline: it isn't law yet, the Article 4 literacy duty wasn't moved, and the high-risk regime covers AI used to evaluate learning outcomes. What it actually changes for certification bodies, regulated training providers, and corporate academies using AI in assessment and CPD.
Read Article →
3 June 2026
Maintenance debt: the design failure that quietly ages a regulated credential
A regulated programme is accurate at launch and quietly wrong eighteen months later, because the budget was a build budget and nobody owns currency. The four forms ageing takes, why it happens, and a six-question maintenance diagnostic for Heads of Learning at certification bodies, regulated training providers, and corporate academies.
Read Article →
28 May 2026
Assessment-bolted-on: the design failure that quietly degrades digital credentials
Digital programmes drift when assessment is the last decision in the work plan, not the second. The four specific drifts, why they happen, and a six-question diagnostic for Heads of Programme at professional certification bodies, regulated training providers, and corporate academies.
Read Article →
29 April 2026
What Happens After the Board Says Yes
The gap between board approval and a launched digital programme is where most institute projects quietly stall. Three moves that close it. Three that do not.
Read Article →
22 April 2026
The AI Act Deadline Most Organisations Are Not Ready For, and Why
Article 4 of the EU AI Act requires every organisation deploying AI tools to ensure workforce literacy. The deadline is 2 August. Most have quietly missed it.
Read Article →
15 April 2026
What "Doing It Properly" Actually Means When You Digitise a Professional Programme
Six dimensions that separate the institute programmes members rave about from the ones members ask when the classroom version is coming back.
Read Article →
8 April 2026
How to Choose the First Programme to Digitise (And Why Most Institutes Pick the Wrong One)
Most professional institutes pick the wrong first programme to digitise. Four signals that identify the right one, and three categories to deliberately avoid.
Read Article →
2 April 2026
The UK's Biggest Employment Law Change in a Generation Takes Effect in October. Most Companies' Training Isn't Ready.
The Employment Rights Act 2025 raises the bar on compliance training. Tick-box eLearning won't meet the new standard. Here's what employers need now.
Read Article →
26 March 2026
Only 12% of Employees Say Their Company Does Onboarding Well. If You're Scaling, That Number Is Probably Worse.
For fast-growing companies, the gap between hiring speed and training quality is where talent gets lost. Here's what to do about it.
Read Article →
19 March 2026
Accenture Trained 550,000 People on AI. Now It's Firing Those Who Won't Use It.
Accenture invested $3 billion in AI and trained 70% of its workforce. Adoption still stalled. Now promotions depend on usage. There's a lesson here for every business.
Read Article →
12 March 2026
Digital Learning Has Changed More in Two Years Than in the Previous Twenty
New research shows AI-first learning teams vastly outperform traditional approaches. Here's what's now possible, and why most organisations are still behind.
Read Article →
5 March 2026
The Industry Average for eLearning Completion Is 20%. That's Not a Learner Problem.
Most eLearning fails not because learners won't engage, but because the content was never designed to compete for their attention.
Read Article →